PV Body – Ellie Review

12 Feb

Hey there and happy Fat Tuesday!

Today I wanted to write up a review about my experience so far with PV Body, now re-branded as Ellie.  Where do I begin?  I really wanted to love this company but…I just don’t know if that’s going to happen.

It was such a great concept!  Sign up, and for $49.95 a month, receive a cute workout outfit with name brand pieces like Nike or lululemon.  Take a style quiz so they know what kind of stuff to send you, and returns and exchanges are hassle free.  Sign up with Facebook and get a free tank.  This seemed like a no brainer!  Especially considering I am in desperate need of cute workout clothes and lululemon is not exactly in my price range.  So I signed up…and waited.

And waited.  And waited.  I signed up on January 15th and on January 25th, there were still no shipping updates.  The company announced that they were switching over to their own exclusive line, Ellie, on February 1st.  I panicked.  Was this a huge scam?  Would my order just fall through the cracks?  I checked out their Facebook page and it looked as though everyone else was having the same exact problem as I was.  What a disaster.  At least the customer service reps were responding to people via Facebook, so I wrote a post about my concerns.  They assured me my package was shipping out that evening, and sure enough, my shipping information updated that weekend.  A few days later I received this!  A glimmer of hope…

 

pv body, ellie, nux

Included in my package were a bright orange Nux top and black Ellie capris.  I loved them both!  I had never heard of Nux before, but they make everything in the USA and it was a nice quality top.  The Ellie capris were great as well.  I wouldn’t say they were comparable in quality to my lululemon capris, but considering they were less than a third of the price, I’ll take them.

Not included in my package?  The promised free tank.  I took to Facebook again and they assured me they would get it out.  12 days later, still no sign of it.

So what next?  They are officially Ellie now, and I am scheduled to have my next order placed on February 15th.  The new line is very cute.  Some of my favorite pieces:

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So this is a toss up for me.  Cute, affordable clothing, but they need to get it together on the business side of things.  I’ve decided to give this company one more chance this month to see how it goes, and I will report back with an update 🙂

Have you tried PV Body or Ellie?  What was your experience like with them?

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3 Responses to “PV Body – Ellie Review”

  1. Stephenkingsgirl February 18, 2013 at 12:26 pm #

    My experience has been exactly the same as yours—down to no free tank top in my January order. I, like you, was lured in by the promise of name-brand clothes at discount prices. My mama always said “you get what you pay for” and “nothing in life is free.” Mama is always right! I think with Ellie we will get exactly what we pay for: clothes that are the quality of about $25/a piece. Which, honestly, isn’t a bad thing, I guess. If I’m paying $600/year for 24 pieces of clothing, that’s a LOT better than what I would do in retail stores like Lululemon/Prana/etc.
    Their customer service via the website sucks…I’ve emailed several times and have never gotten any sort of response. I hate leaving negative feedback on their Facebook site where it’s so public, but that’s the only way they seem to respond. That’s too bad, because people’s individual issues (slow shipping, no free tank, etc.) could be solved quickly and quietly, but instead at times there seems to be a mob mentality developing that’s not good for any business.

  2. Aly Jamison February 18, 2013 at 12:45 pm #

    Ha, I’ve experienced it all (you can read about it here if you’re really that bored http://payonperformance.ning.com/profiles/blogs/how-not-to-launch-a-business-pvbody-ellie-style). I saw above that you liked the Vixen tank. That came in my February order and the material isn’t great (the sports bra is in fact navy blue and not black like it appears…not a big deal, but still) and the material of the sports bra is far from supportive (the sides are loose). I wouldn’t order that item. However, I did get the love stuck leggings and LOVE them (great material and super comfy).

  3. neuronamaste February 18, 2013 at 9:55 pm #

    I just heard about this company today! I put in my first order with them just to see what they’re all about, so I’m kind of in the same boat. Cute blog, btw!

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